1. Rental generalities

1.1. By signing the rental agreement or making payment, the customer accepts these terms and conditions.

1.2. All rented equipment is the exclusive property of GALAISLAND and must be returned in the same condition as when delivered, excluding normal wear and tear.

1.3. The customer must present valid identification at the time of rental.

 

2. Rental duration and returns

2.1. The rental duration will be agreed upon at the time of payment and must be strictly adhered to.

2.2. The equipment must be returned no later than the date and time stipulated in the contract.

2.3. Late returns will incur additional charges per hour or day, depending on the equipment rented.

 

3. Guarantee by passport

3.1. At the time of rental, the customer must provide their passport as a guarantee.

3.2. The passport will only be returned when the equipment is delivered in its original condition, excluding normal wear and tear.

3.3. In the event of damage, loss, or misplacement of the equipment, the customer must cover the costs of repair or replacement before recovering their passport.

3.4. If the customer does not return the equipment within the established period, GALAISLAND reserves the right to retain the passport until the situation is resolved.

3.5. GALAISLAND ensures the protection of the passport while it is in its custody and it will not be used for any purpose other than that stipulated in this contract.

 

4. Proper use of the equipment

4.1. The customer is responsible for the proper use of the equipment and must follow all instructions provided by GALAISLAND staff .

4.2. The equipment must be used exclusively for its original purpose (e.g., snorkeling equipment for water activities).

4.3. It is prohibited to sublease, modify, or use the equipment in extreme or hazardous conditions not recommended.

4.4. The customer must immediately report any damage or problem that arises during use of the equipment.

 

5. Customer Responsibilities

5.1. The customer assumes full responsibility for any damage, loss, theft, or misuse of the equipment while it is in their possession.

5.2. The customer will be responsible for the costs of repair or replacement of the equipment in case of damage or loss.

5.3 . GALAISLAND is not responsible for injuries, accidents or damages to third parties arising from the use of the rented equipment.

 

6. Cancellations and refunds

6.1. Cancellations made more than 48 hours in advance will receive a 100% refund, excluding administrative fees.

6.2. Cancellations made less than 48 hours in advance will not be refunded.

6.3. No refunds will be given if the customer does not use the equipment or does not appear at the agreed delivery point.

 

7. Defective equipment

7.1. If the delivered equipment is defective, the customer must notify us immediately for replacement.

7.2. GALAISLAND is not responsible for interruptions in the customer’s activity due to equipment defects if not reported in a timely manner.

 

8. Data confidentiality

8.1. GALAISLAND guarantees the protection of personal data provided by the client in accordance with its privacy policy.

 

9. Jurisdiction and conflict resolution

9.1. Any dispute arising from these terms and conditions shall be resolved in accordance with the local laws in force at the location of GALAISLAND .